Overview
Operations, pricing, routing and security
Switch Dashboard
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Recorded calls · last 7 days
UTC daily buckets; answered calls shown separately.
Call summary · last 7 days
Carrier performance · top 20
SIP response breakdown · last 7 days
Live telecom monitoring
Recorded CDR analytics are separate from live call-engine telemetry.
Customer Accounts
| ID | Name | Type | Status | Created | Actions |
|---|
Create Customer
Creation is available only to permitted admin roles; backend validates tenant types.
Carrier Accounts
| ID | Name | Host | Port | Transport | Status | Actions |
|---|
Add Carrier
Rate Cards
| ID | Name | Currency | Customer ID | Carrier ID | Action |
|---|
Create Rate Card
Call Diagnostics Center
CDR investigation, SIP failures, routing and profitability.
Search by Tenant ID, Call ID, CLI, destination, carrier and SIP response using the CDR search below.
Connected to existing CDR APIINVITE, provisional responses, final response, ACK and BYE message timeline.
Click a Call-ID below to open its captured SIP graph. Missing capture is reported explicitly.Investigate rejection, timeout, busy, unavailable destination and carrier failure.
Existing CDR SIP response filter availableCustomer cost − carrier cost = gross profit. Margin depends on valid rated CDR records.
Rating and reporting integration pendingSIP Failure Reference
| SIP Code | Meaning | Investigation |
|---|---|---|
| 403 | Forbidden | Authentication, CLI policy or carrier rejection |
| 404 | Not Found | Number format, prefix or routing |
| 408 | Request Timeout | Connectivity, upstream timeout |
| 480 | Temporarily Unavailable | Destination or upstream availability |
| 486 | Busy Here | Destination busy |
| 503 | Service Unavailable | Carrier availability, capacity or routing |
SIP response codes are diagnostic clues, not definitive root causes. No live SIP trace is available until capture is configured.
Search Call Detail Records
| ID | Call-ID | CLI | Destination | Started | Duration | SIP | Carrier |
|---|---|---|---|---|---|---|---|
| Enter a tenant ID and search. | |||||||
Routing workspace
Route strategy, prefix controls, failover and carrier policy.
Routing Strategies
LCR, priority, weight and failover configuration.
Backend integration pendingCustomer Prefixes
Customer-specific prefix and rate card associations.
Backend integration pendingLive Routing
Kamailio, RTPengine and live carrier selection.
Not connectedActivation gate
Do not enable live customer traffic until routing, SIP security, CDR ingestion and billing reconciliation have passed integration testing.
Create Routing Rule
New routes remain disabled. Live activation is not available.
Customer Prefix
Customer prefixes remain disabled until routing validation.
SIP Accounts
Manage credentials, IP-based access and registrations.
SIP Users
Provision SIP authentication identities and credentials.
API connection pendingIP Authentication
Trusted IP rules per customer.
API connection pendingRegistrations
Current registration and health view.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Create SIP Account
No SIP password or digest credential is provisioned here.
DID Inventory
Inventory, assign, release and track international numbers.
Inventory
Search purchased and imported DIDs.
API connection pendingCustomer Assignment
Associate numbers with customer accounts.
API connection pendingLifecycle
Expiration, renewals and cancellation controls.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Add DID to Inventory
This records inventory only. It does not purchase or provision a number.
Assign Inventory DID
Database assignment only. Inbound call routing remains disconnected.
Billing & Wallet
Balances, usage rating, invoices and payments.
Customer Wallets
Balance, top-ups and minimum spend.
API connection pendingInvoices
Statements and payment status.
API connection pendingRating Engine
Versioned rate snapshots and accurate charge calculations.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Billing Operations
| Customer | Currency | Available | Reserved | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Wallet Management
Customer wallet balances, reserved funds and available credit.
Wallets Management
UI prepared. Backend integration pending; no records are fabricated.
| Customer ID | Currency | Balance | Status |
|---|---|---|---|
| No records loaded — backend integration pending | |||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
| Invoice | Customer | Period | Amount | Due Date | Status |
|---|---|---|---|---|---|
| No records loaded. Backend integration pending. | |||||
Invoice Management
Review invoice periods, amounts, due dates and payment status.
Invoices Management
UI prepared. Backend integration pending; no records are fabricated.
| Invoice | Customer | Amount | Due Date | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
| Customer | Destination | Calls | Minutes | Charges |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Usage & Rating
Review billable traffic, destinations and usage periods.
Usage Management
UI prepared. Backend integration pending; no records are fabricated.
| Customer | Date | Destination | Duration | Charge |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
| Reference | Customer | Amount | Method | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Payment Reconciliation
Track payment references, methods and reconciliation status.
Payments Management
UI prepared. Backend integration pending; no records are fabricated.
| Reference | Customer | Amount | Method | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
Wallets
Customer balances and transactions
Backend integration pending. No live changes are available.
Fraud & Compliance
Screen destinations, enforce rules and investigate risk.
CLI Screening
Risk signals and per-CLI restrictions.
API connection pendingCompliance Lists
Allow/block policies and compliance entries.
API connection pendingFraud Profiles
Velocity, CPS and spend thresholds.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Fraud Management
| Profile | Customer | CPS | Channels | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Fraud Prevention Profiles
Configure customer risk limits and fraud prevention policies.
Profiles Management
UI prepared. Backend integration pending; no records are fabricated.
| Profile | Customer | CPS | Call Limit | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
| Alert | Customer | Severity | Detected | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Fraud Alerts
Monitor suspicious call activity and review security alerts.
Alerts Management
UI prepared. Backend integration pending; no records are fabricated.
| Time | Customer | CLI | Severity | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
| Number | Customer | Reason | Expiry | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Blocked Numbers
Review restricted destinations, block reasons and expiry.
Blocked Numbers Management
UI prepared. Backend integration pending; no records are fabricated.
| Number | Customer | Reason | Expiry | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
| Case | Customer | Risk Score | Reviewer | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Fraud Investigations
Review risk cases, assigned reviewers and investigation status.
Investigations Management
UI prepared. Backend integration pending; no records are fabricated.
| Case | Customer | CLI | Risk Score | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Create, update, payment and enforcement actions are unavailable.
Profiles
Fraud policy configuration
Backend integration pending. No live changes are available.
Analytics
Monitor network quality and carrier performance.
ASR / ACD
Answer seizure ratio and average call duration.
API connection pendingSIP Response Analysis
Responses by carrier and customer.
API connection pendingTraffic Trends
CPS, channels and call outcomes.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Network Analytics
| Period | Customer | Calls | Answered | Minutes |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Traffic Analytics
Call volumes, answered calls and traffic distribution.
Traffic
Backend integration pending. Read-only UI preview.
| Customer | Date | Calls | Minutes | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
| Period | Customer | ASR | ACD | Failed |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
ASR & ACD Analytics
Answer-seizure ratio, call duration and quality trends.
ASR / ACD
Backend integration pending. Read-only UI preview.
| Carrier | Attempts | Answered | ASR | ACD |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
| Carrier | Calls | ASR | ACD | PDD |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Carrier Performance
Carrier routing quality and network performance.
Carrier Performance
Backend integration pending. Read-only UI preview.
| Carrier | Calls | ASR | ACD | Failures |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
| SIP Code | Description | Count | Percentage |
|---|---|---|---|
| No records loaded. Backend integration pending. | |||
SIP Response Analysis
SIP response distribution and call failure diagnostics.
SIP Responses
Backend integration pending. Read-only UI preview.
| SIP Code | Description | Count | Percentage |
|---|---|---|---|
| No records loaded — backend integration pending | |||
Traffic
Call volume and trends
Backend integration pending. No live changes are available.
Support & KYC
Customer identity, tickets and service requests.
KYC Review
Verification and document status.
API connection pendingTickets
Support queues and customer conversations.
API connection pendingOrders
Provisioning and fulfillment status.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Support & KYC Operations
| Ticket | Customer | Subject | Priority | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Customer Tickets
Support requests, priorities and assigned staff.
Tickets Management
UI preview only. Secure backend integration pending.
| Ticket | Customer | Subject | Priority | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
| Customer | Document | Submitted | Reviewer | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
KYC Verification
Customer identity verification and document reviews.
KYC Reviews Management
UI preview only. Secure backend integration pending.
| Customer | Document | Submitted | Reviewer | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
| Order | Customer | Product | Quantity | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Customer Orders
Service orders, provisioning and delivery progress.
Orders Management
UI preview only. Secure backend integration pending.
| Order | Customer | Product | Quantity | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
| Customer | Type | Channel | Subject | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Notifications
Customer notifications and message delivery history.
Notifications Management
UI preview only. Secure backend integration pending.
| Customer | Type | Subject | Channel | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
Tickets
Customer support requests
Backend integration pending. No live changes are available.
Admins & Roles
Manage operator access and permissions.
Admin Users
Operator accounts and status.
API connection pendingRoles & Permissions
Granular RBAC and approval scopes.
API connection pendingLogin Sessions
Review active sessions and security events.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Administrator Management
| Username | Role | Status | Last Login | |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Administrator Accounts
Manage platform administrators, account status and role assignments.
Admin Users Management
UI preview only. Secure backend integration pending.
| Username | Role | Status | Last Login | |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
| Role | Permissions | Tenant Scope | Status |
|---|---|---|---|
| No records loaded. Backend integration pending. | |||
Roles & Permissions
Review access policies, permissions and tenant scopes.
Roles Management
UI preview only. Secure backend integration pending.
| Role | Permissions | Tenant Scope | Status |
|---|---|---|---|
| No records loaded — backend integration pending | |||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
| Admin | Session | IP Address | Login | Expiry |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Administrator Sessions
Review authenticated sessions and login activity.
Sessions Management
UI preview only. Secure backend integration pending.
| Admin | Session | IP | Login | Expiry |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
| Admin | Event | IP Address | Time | Severity |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Security Events
Review access attempts and administrator security activity.
Security Management
UI preview only. Secure backend integration pending.
| Admin | Event | IP | Time | Severity |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
Read-only preview. Approval, deletion, permission changes and account actions are unavailable.
Admin Users
Administrator accounts
Backend integration pending. No live changes are available.
Settings
Platform configuration and license state.
Switch Settings
Network defaults, time zone and SIP limits.
API connection pendingLicense
License status and renewal events.
API connection pendingNodes & Agents
Deploy and monitor switch nodes.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
System Configuration
| Parameter | Current Value | Status | Updated |
|---|---|---|---|
| No records loaded. Backend integration pending. | |||
Switch Configuration
Manage softswitch parameters and operational configuration.
Switch
Backend integration pending. Read-only UI preview.
| Setting | Value | Status |
|---|---|---|
| No records loaded — backend integration pending | ||
| Node | Region | Health | Capacity | Status |
|---|---|---|---|---|
| No records loaded. Backend integration pending. | ||||
Network Nodes
Review node inventory, health and deployment readiness.
Nodes
Backend integration pending. Read-only UI preview.
| Node | Region | Role | Health | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
| License | Entitlement | Expiry | Status |
|---|---|---|---|
| No records loaded. Backend integration pending. | |||
License Management
Review platform licensing and entitlement information.
License
Backend integration pending. Read-only UI preview.
| License | Edition | Channels | Expiry | Status |
|---|---|---|---|---|
| No records loaded — backend integration pending | ||||
| Integration | Provider | Connection | Status |
|---|---|---|---|
| No records loaded. Backend integration pending. | |||
Platform Integrations
Review external providers, API connections and integrations.
Integrations
Backend integration pending. Read-only UI preview.
| Provider | Type | Endpoint | Status |
|---|---|---|---|
| No records loaded — backend integration pending | |||
Switch
Switch configuration
Backend integration pending. No live changes are available.
RingTelix · Report
Audit Logs
Review administrative actions and security events.
Change History
Track create, edit and policy changes.
API connection pendingLogin Events
Authentication and lockout history.
API connection pendingBulk Jobs
Import validation, failures and audit trails.
API connection pendingIntegration status
This is a designed workspace, not a live control. Actions will be enabled only after authenticated APIs, permissions, validations and audit logging are verified.
Audit Log Explorer
Administrative changes and security events.
| ID | Timestamp | Actor | Action | Tenant | Details |
|---|---|---|---|---|---|
| No records loaded | |||||
Read-only audit viewer. No delete or edit operations.