Terms &
Conditions
These Terms & Conditions govern the use of Ring Telix services, telecom infrastructure, VoIP services, DIDs, PBX solutions and related business services.
1. Acceptance of Terms
By accessing or using services provided by Ring Telix, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
2. Services
Ring Telix may provide VoIP connectivity, wholesale telecom services, DIDs, PBX solutions, VICIdial-related setup and cloud telecom infrastructure.
Service availability, features, routing, pricing and technical specifications may vary depending on the selected service, destination and applicable provider requirements.
3. Account Responsibility
Customers are responsible for maintaining accurate account information and protecting their login credentials.
- Do not share account credentials with unauthorized persons.
- Keep contact and billing information accurate.
- Notify Ring Telix of unauthorized account activity.
4. Acceptable Use
Ring Telix services must be used only for lawful business purposes and in compliance with applicable telecommunications, privacy and communications regulations.
Customers must not use the services for fraud, unlawful communications, abusive traffic, unauthorized access or activities that violate applicable laws or provider policies.
5. Billing & Payments
Customers are responsible for all applicable service charges, usage charges, recurring charges and other fees associated with their selected services.
Services may be suspended when invoices, balances or other required payments remain unpaid according to the applicable billing terms.
6. DIDs & Number Services
DID availability depends on geographic, regulatory and carrier requirements. Number allocation may require verification or supporting documentation.
Ring Telix may request business or identity information where required by applicable telecommunications regulations or carrier policies.
7. Service Availability
Ring Telix works to maintain reliable infrastructure and service availability. However, telecommunications services can be affected by carrier outages, internet connectivity, maintenance, third-party infrastructure and events outside reasonable control.
8. Technical Support
Technical support may be available through the communication channels provided by Ring Telix. Response times can vary depending on the severity and nature of the issue.
9. Suspension or Termination
Ring Telix may suspend or terminate services where necessary due to non-payment, violation of these Terms, suspected abuse, unlawful activity, security concerns or requirements from an upstream provider or applicable authority.
10. Limitation of Liability
To the extent permitted by applicable law, Ring Telix is not responsible for indirect, incidental or consequential losses arising from service interruption, third-party network failures or circumstances outside reasonable control.
11. Changes to These Terms
Ring Telix may update these Terms & Conditions from time to time. Updated terms will become applicable when published on the website or otherwise communicated to customers.
12. Contact
For questions regarding these Terms & Conditions, please contact Ring Telix.