Keep customers and carriers organized.
Manage separate customer and carrier accounts, SIP access and account settings without losing track of who belongs where.
RingTelix / product
Your switch. Your control.
THE RINGTELIX PLATFORM
An operator workspace, from access to accounting.
Explore the tools that bring customers, carriers and day-to-day voice operations together. Choose the infrastructure that fits your business and verify your configuration before going live.
BUILT AROUND OPERATOR WORK
The everyday work. Connected.
Move between accounts, routing, rates and call records in one familiar workspace.
Put your routing decisions in one place.
Work with routing policies, destination access and the customer-to-carrier relationships behind your voice traffic.
See the commercial side of each call.
Manage customer selling rates and carrier costs, review account balances and use call records to investigate charges.
Give inbound numbers a clear home.
Keep DID inventory organized and assign numbers to the customer who needs the inbound service.
Follow the detail when a call needs attention.
Review call outcomes and available diagnostics to support day-to-day operational troubleshooting.
Keep administration with the right people.
Use the operator workspace and supported staff access controls to organize the work of your team.
LOOK INSIDE THE WORKFLOW
From a customer account to a call record.
Explore these product illustrations. They explain the workflow using sample data, not live traffic or measured performance.
ILLUSTRATIVE DATA
ACCOUNT WORKSPACE
Start with the relationship.
Organize your customers and carrier connections before you decide how their traffic should flow.
AccountConnectionRole
Demo customer ASIP accountCustomer
Demo carrier BIP connectionCarrier
Demo customer CSIP accountCustomer
ROUTING WORKSPACE
Make the call path understandable.
Connect account-level routing choices with carrier destinations. Keep the policy behind the call visible to your team.
Demo customer↓Configured routing policy↓Selected carrier destination
CALL RECORD WORKSPACE
Keep a useful record of the outcome.
Review call details and available cost information when you reconcile traffic or investigate a customer question.
Sample callDurationOutcome
Demo call 00100:42Answered
Demo call 002—Not answered
Demo call 00301:18Answered
YOUR BUSINESS STAYS YOURS
Your customers. Your carriers. Your direction.
RingTelix provides the switching software and licensing. You build the customer relationships, choose your upstream carriers and decide how to run your voice business.
- Use your own customer-facing domain.
- Keep customer rates separate from carrier costs.
- Choose your infrastructure and channel plan.
A CLEAR PATH TO SETUP
Read the installation guide →Plan it. Install it. Configure your operation.
Choose the deployment
Decide who provides the server and select your intended channel limit.
Install & activate
Follow the installer documentation, configure your domain and complete license activation.
Connect & verify
Configure accounts, rates and carriers, then test your call paths and billing before carrying production traffic.
LET’S PLAN YOUR NEXT STEP
Turn a server into your operator workspace.
Tell us your channel target, preferred server model and the kind of voice traffic you want to handle.